The One Stop Shop (OSS) is a conglomeration of the various offices’ frontlines in the Central Office. It provides more convenient and efficient service in a common location at the lower ground floor lobby, equipped with modern facilities such as a queuing system, a free Wi-Fi “Juan-Konek” Internet server, and an ARTA-compliant atmosphere. Divided into several windows, available services include the status of lots and decrees, certified true copies of survey plans with their technical descriptions, microfilms of titles and plans, certified true copies of anywhere-to-anywhere (A2A) titles, as well as dedicated cashiers for the payment of services. There are also windows that provide assistance for all kinds of inquiries and complaints, the receiving of communications and court documents, and a separate room for Officers-of-the-Day of different sections for those seeking technical advice.
The facility formally opened on the 1st of February of 2015 during LRA’s 112th Anniversary with a ribbon-cutting and a Eucharistic celebration. Now supervised by the Director of Land Registration Operations Service Engr. Porfirio R. Encisa, Jr., with the support of Administrator Renato D. Bermejo, the OSS is the new face of the Authority’s Central Office before the general public.